Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Your use of website http://www.sudarshandhoop.in/ and its services and tools are governed by the following terms and conditions as applicable to the Sudarshandhoop.in. If you transact on SDPL, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website you shall be contracting with Sudarshan Dhoop pvt ltd, a company incorporated under Companies Act, 1956 with registered office at Plot no. 4-5, GIA , G.T Karnal Road, Azadpur, Delhi-110033 and these terms and conditions constitute your binding obligations.

For the purpose of these terms and conditions, wherever the context so require ‘You’ shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems of the company

Your Account and Registration Obligations

If you use Sudarshandhoop.in, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Sudarshandhoop.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms and Conditions, Sudarshandhoop.in has the right to indefinitely suspend or terminate or block access of your membership with Sudarshandhoop.in and refuse to provide you with access to the Website.

Use of Website http://www.sudarshandhoop.in/

You agree, undertake and confirm that your use of Sudarshandhoop.in shall be strictly governed by the following binding principles:

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the company is owned, controlled or licensed by or to www.sudarshandhoop.in, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms and Conditions, no part of the company and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without www.sudarshandhoop.in express prior written consent.

MANDATORY DECLARATION – COMPUTERS

You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.

You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Payment

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

  • 1. lack of authorization for any transaction/s,
  • 2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
  • 3. or any payment issues arising out of the transaction,
  • 4. or decline of transaction for any other reason/s.

All payments made against the purchases/services on www.sudarshandhoop.in by you shall be compulsorily in Indian Rupees acceptable by the Union of India. The company does not accept any other form of currency with respect to the purchases.

Fraudulent-/Declined-Transactions

The company reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. www.sudarshandhoop.in reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions

Applicable-Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Delhi

Jurisdictional-Issues/Sale in India Only

Unless otherwise specified, the material on www.sudarshandhoop.in is presented solely for the purpose of sale in India. The company makes no representation that materials in www.sudarshandhoop.in are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and The company is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction

This site is controlled and operated by www.sudarshandhoop.in. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on www.sudarshandhoop.in web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use.

You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Risk of loss

All items purchased from www.sudarshandhoop.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Pricing/Typographical error

Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. 

The company will try to be accurate, however if you come across any difference in pricing on the www.sudarshandhoop.in Website pre and post orders, we request you to contact us within 72 (Seventy Two) hours of placing your order. The company shall then refund the difference amount within 10-15 business days of intimation. The mode of refund will be the same as at the time of placing the order. If The Company comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order.

Delivery: We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your non-electronics items via Government Registered Book post or Speed post. If your order contains an electronic item (e.g. Fragrance Lamp) we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

The order will be shipped within 2 working days from the date of ordering most of the time.

The estimated time of delivery may vary from 7-10 working days to all the areas serviced by reputed couriers. For others areas, orders will be sent by Registered Post through the Indian Postal Service which may take approximately 2 weeks or more, depending on the location. Working days exclude public holidays and Sundays.

Products are stocked in our various warehouses and usually take 7-10 working days to reach our customers. Products which you can pre-book, and are labeled as 'Preorder' are dispatched on the release date of the particular product - release dates are mentioned on the product page.

Warranty and Hidden costs (sales tax etc.): There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included in the listed price for (Delhi & NCR ONLY) and the delivery of other states address have to pay the actual courier charges extra.

**Note: The Company does not deliver items outside India. You are more than welcome to make your purchases on our site from anywhere in the world, but you will have to ensure the Delivery Address is within India.